In this article, we will describe how to cancel an import record that has one or more time sheets already exported to payroll.
When we click on the "Cancel" button of an import record, Time Portal checks to see if any of the associated time sheets have been exported to payroll.
Note: Time Sheets that have been exported to payroll are in a "Closed" status.
If time sheets have been exported, then an error message is issued that states the time sheet data cannot be removed and therefore the import history record cannot be canceled.
In order to cancel the import record, we will need to reset the payroll export batch. Resetting the payroll export batch will set all the time sheets associated with that batch back to an "Approved" status and at that point, we can cancel our import history record. Please see the article How to Reset a Payroll Export Batch for further instructions..
Now that we have reset our Payroll batch, we can now cancel our import history record. Please see the article How to Cancel an Import History Record for the final steps in cancelling the import history record.