Change your local sign-in PIN or sign out when you finish using Time Portal Mobile. This article covers an account already set up in Single User mode.
Change your PIN
- Sign in to your own account and check the name on Home.
- Open the menu and select PIN.
- Enter a new four-digit number in PIN.
- Enter the same number in Confirm PIN.
- Select Save and wait for the success message.
Saving replaces your existing PIN on this device. Both entries must contain four digits and match. If the app says the PIN is already in use, choose another; accounts on the same device must use different PINs.
Your PIN is separate from your account's access code. Changing it does not change the access code supplied by your employer or set the PIN on another device. Keep both private.
If you forget your PIN
On the sign-in screen, select Switch to Access code login. Sign in with your phone number and access code, then use the PIN menu option to choose a replacement. Contact your company administrator if you do not know the access code.
Sign out
- If you are finishing work, clock out first. Signing out does not clock you out.
- Review and approve completed work, and upload it when you have a connection.
- Open the menu and select Log out.
- Confirm that the sign-in screen appears.
If Sync is running, wait until it finishes before signing out.
What happens to unsent records?
Logging out preserves unsent work on this device. Sign back in to the same account to review and upload it. Signing in as another person does not transfer your records to their account.
Do not uninstall the app or clear its data to sign out or reset a PIN while it contains unsent work. Keep the device available until that work uploads.
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